As the owner of Northwest Center for Aesthetic Plastic Surgery in Bellevue, Wash., Richard Rand, M.D., backs up his professional expertise with an educational resume that includes medical school at the University of Michigan, plastic surgery training at Emory University and 10 years as Chief of Plastic Surgery at the University of Washington Medical Center. [...]
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Interview: Dr. Donn Chatham on Reputation Management
Once upon a time, a doctor’s reputation was mostly a matter of word of mouth; these days, it’s more like word of mouse, in which the tap of a key can send a bad — and often anonymous — online review reverberating across the Internet in an instant. Should you respond to bad reviews? Ignore [...]
